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How AI Chatbots Work: A Comprehensive Guide

Artificial Intelligence (AI) chatbots have revolutionized the way businesses interact with their customers, providing 24/7 support and instant responses to queries. But have you ever wondered how these chatbots work? In this article, we'll delve into the inner workings of AI chatbots, exploring their architecture, functionality, and the technologies that power them. What are AI Chatbots? AI chatbots are computer programs that use natural language processing (NLP) and machine learning (ML) algorithms to simulate human-like conversations with users. They can be integrated into various platforms, such as messaging apps, websites, and mobile apps, to provide customer support, answer frequently asked questions, and even help with transactions. Key Components of AI Chatbots A typical AI chatbot consists of the following components: Natural Language Processing (NLP): This component enables the chatbot to understand and interpret human language, including nuances and c...