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D'Link Router Hard Reset Not Working Solution


If you're experiencing issues with your D'Link router and the hard reset isn't working, there could be several reasons behind it. Here are some possible solutions to help you resolve the issue:

Method 1: Check the Reset Button

Ensure that you're pressing the correct reset button. The reset button is usually located at the back or bottom of the router. It might be labeled as "Reset" or have a small pinhole. Use a paper clip or a small pin to press the button.

Method 2: Press and Hold the Reset Button

Press and hold the reset button for 10-15 seconds using a paper clip or a small pin. Release the button and wait for the router to reboot.

Method 3: Power Cycle the Router

Unplug the power cord from the router, wait for 30 seconds, and plug it back in. This will restart the router and may resolve the issue.

Method 4: Check the Power Source

Ensure that the router is receiving power from a stable source. Try plugging the router into a different power outlet.

Method 5: Firmware Issue

If the router's firmware is corrupted, it may prevent the hard reset from working. Try updating the firmware to the latest version.

Method 6: Hardware Issue

If none of the above solutions work, it's possible that there's a hardware issue with the router. In this case, you may need to contact D'Link support or replace the router.

Method 7: 30-30-30 Reset

Press and hold the reset button for 30 seconds, then release it for 30 seconds. Press and hold the reset button again for 30 seconds. This method can help resolve issues with the router's firmware.

Method 8: Reset Using the Web Interface

If the physical reset button is not working, try resetting the router using the web interface. Log in to the router's web interface, go to the "Maintenance" or "Management" section, and look for the "Reset" or "Factory Reset" option.

Method 9: Contact D'Link Support

If none of the above solutions work, contact D'Link support for further assistance. They may be able to provide additional troubleshooting steps or repair/replace the router.

Additional Tips

Before performing a hard reset, ensure that you have backed up your router's settings, as a hard reset will erase all customized settings. If you're using a D'Link router with a built-in modem, you may need to contact your internet service provider (ISP) to reset the modem.

Common D'Link Router Models with Hard Reset Issues

- D'Link DIR-615 - D'Link DIR-655 - D'Link DIR-825 - D'Link DIR-835 - D'Link DIR-855L

Troubleshooting Steps for Specific D'Link Router Models

- For D'Link DIR-615, try pressing the reset button for 20-30 seconds to ensure a complete reset. - For D'Link DIR-655, ensure that the router is powered on while pressing the reset button.

D'Link Support Resources

- D'Link Official Website: www.dlink.com - D'Link Support Page: support.dlink.com - D'Link Forum: forums.dlink.com

Frequently Asked Questions (FAQs)

Q: What is the purpose of a hard reset on a D'Link router?

A: A hard reset on a D'Link router is used to restore the router to its factory settings, erasing all customized settings and configurations.

Q: How do I perform a hard reset on my D'Link router?

A: To perform a hard reset on your D'Link router, press and hold the reset button for 10-15 seconds using a paper clip or a small pin. Release the button and wait for the router to reboot.

Q: What are the common issues that can cause a hard reset to not work on a D'Link router?

A: Common issues that can cause a hard reset to not work on a D'Link router include a faulty reset button, a corrupted firmware, or a hardware issue with the router.

Q: How do I update the firmware on my D'Link router?

A: To update the firmware on your D'Link router, log in to the router's web interface, go to the "Maintenance" or "Management" section, and look for the "Firmware Update" option. Follow the instructions to download and install the latest firmware version.

Q: What should I do if I'm still having trouble with my D'Link router after trying the above solutions?

A: If you're still having trouble with your D'Link router after trying the above solutions, contact D'Link support for further assistance. They may be able to provide additional troubleshooting steps or repair/replace the router.

Q: How do I contact D'Link support?

A: You can contact D'Link support by visiting their official website, www.dlink.com, and clicking on the "Support" tab. You can also call their customer support phone number, 1-877-453-5465 (US only), or visit their forum, forums.dlink.com.

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